Some Samsung users have reported an issue in which their phone will randomly send photos to people on their contact list without permission.
Samsung says it is investigating the issue, which may be caused by an update to the texting app Samsung Messages.
So far devices that seem to have been affected include the Galaxy Note 8 and Galaxy S9.
Apparently users don’t even know what files have been sent, only becoming aware of the problem when they receive a response from the recipient.
One Reddit user complained:
“Last night around 2.30am, my phone sent [my girlfriend] my entire photo gallery over text but there was no record of it on my messages app”.
They went on to say that they had enabled a setting allowing pictures to be automatically backed-up to Google, and suspected the leak occurred because of an update to the Samsung Messages app.
Samsung said in a statement to Gizmodo:
“We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG.”
Gizmodo gave advice to people who may be concerned about their phone sharing sensitive photos.
- Go to your phone’s app settings and revoke Samsung Messages’ ability to access storage.
- Switch to a different messaging platform for now, like Android messages.